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ADA Accessibility Statement The Children's Board Family Resource Centers (CBFRC) ar e committed to ensuring all visitors to familysupporthc.org are able to use the website to access information about the organization and the services of the CBFRC. ADA Compliance In accordance with the requirements of Title II of the American’s with Disabilities Act of 1990 (“ADA”), CBFRC will not discriminate against qualified individuals on the basis of disability for services, programs, or activities. ADA Coordinator – Our Commitment to Help It is important to note that improvements to the website are ongoing as we work to meet and/or exceed the requirements of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. If you encounter a problem using our website, including issues related to accessibility or have any questions regarding our efforts around WCAG 2.0, please reach out to us so we can provide you with the information you are seeking in a timely manner. CBFRC has established an ADA Coordinator to facilitate assistance for disabled residents and visitors. The ADA Coordinator can facilitate members of the public with the provision of auxiliary aids and services for CBFRC meetings, programs and events. The ADA Coordinator also investigates and seeks to resolve any complaints regarding accessibility to CBFRC facilities or programs. Dexter Lewis and Tim Bennett ADA Coordinators Children’s Board of Hillsborough County 1002 E. Palm Ave. Tampa, Florida 33605 E-mail: info@childrensboard.org Phone: 813-229-2884 ADA Notice The ADA does not require actions that would fundamentally alter CBFRC's programs or services where that imposes an undue financial or administrative burden; however, CBFRC will make reasonable changes to its policies and programs to ensure qualified persons with disabilities of equal opportunity for its services, programs and activities. Requests for accommodation should allow sufficient time to provide it. CBFRC does not surcharge any person or group for the cost of providing appropriate auxiliary aids or services, or for reasonable modification of its policies. To request an accommodation or make a suggestion regarding inaccessible programs, services or activities, please contact the ADA Coordinator referenced above. Please give sufficient notice and provide the following information if you are requesting an accommodation: Your specific need Your accommodation request for the suggestion(s) Your name and contact information. Third-Party Applications While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, LinkedIn, and YouTube to provide information about (CBFRC). Though individuals may have challenges with access to these particular sites, CBFRC does not control or remedy the way content is portrayed. ADA Grievance Procedure CBFRC has established a grievance procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. It should be used by any person who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs or benefits by CBFRC. If possible, the complaint should be submitted in writing to the ADA Coordinator listed above and contain: the identity of the complainant; the basis for the allegations; and a description of the alleged discrimination with the date of occurrence. If the complaint cannot be submitted in writing, the complainant should contact the Coordinator for assistance. The ADA Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the ADA Coordinator be unable to resolve a complaint satisfactorily, the Coordinator will forward the complaint to CBFRCChief Executive Officer or her designee, who will have up to 20 business days to arrive at a final resolution of the complaint.

Hillsborough County Check on the Feeding Tampa Bay site daily for feeding sites. https://feedingtampabay.org/findfood Florida Division of Emergency Management Cooking and Feeding Sites: Cooking & Feeding Sites (arcgis.com) Additional Resources: https://www.floridadisaster.org/ ECHO FL sites in Hillsborough County, Food Pantry and Resume Assistance https://echofl.org/ Bay Area Legal Services opened its doors in 1967 to provide free civil legal services to low-income Tampa Bay area residents. https://bals.org/help Free resources for Tampa Bay youth. Find what you need, when you need it — and launch your future. Launch Hub Tampa | Where Tampa's Next Generation Takes Off

Hello! Hola! Nǐ hǎo! Marhaba! Want to learn a new language? ReDefiners World Languages offers language classes across the County at our CBFRCs. REGISTER ONLINE Exposure Classes: Intergenerational courses are for children and their caregivers to have fun and learn together, with an "exposure" model. This generates interest and has a cultural exploration! Let's Learn Spanish For children 5-12 and caregivers 8 weeks - 8 hours total 1 day/week - 1 hour/class Let's Learn Mandarin For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class Let's Learn Arabic For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class Spanish Classes: Communication-based course to encourage speaking and listening skills in Spanish for middle-school students. Also, for adults to increase their linguistic competencies in Spanish workplace communication skills. Youth Spanish Workshop For youth in middle school 8 weeks - 8 hours total 1 day/week - 1 hour/class Parent and Caregiver Spanish Workshop For adults 18+ 8 weeks/8 hours total 1-day/week, 1-hour/class English Classes: 12-week exposure courses for students who are beginning to learn English, or who have no prior knowledge. By the end of this course, participants will have had authentic interactions to communicate in everyday situations. General English "Basic Living" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class General English "Workforce and Financial Literacy" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class General English "Healthcare, Safety and Childcare" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class

The Glazer Children’s Museum believes in engaging parents, caregivers and children in playful learning opportunities. Learn & Play offers quality early learning experiences, which lead to long-term success in school and life. Families can enjoy explorative play, music and dance, arts and crafts and so much more. Learn & Play Tampa Bay bilingual playgroups are offered at no cost to you at sites throughout Hillsborough County. Funding for this program is generously provided by Children’s Board of Hillsborough County . To register, please visit glazermuseum.org/learnplaytampabay

Center-Driven Programming LOS PROGRAMAS Y SERVICIOS REQUIEREN REGISTRO, POR FAVOR LLAME AL CENTRO AL QUE LE GUSTARÍA ASISTIR PARA REGISTRARSE. ARTS & CRAFTS Arts & Crafts have many benefits for all age groups. It encourages creative expression, boosts fine motor skills, improves decision-making skills and builds confidence. The Center offers a variety of projects that involve paint, innovation, hand-eye coordination and imaginative processes. Arts & Crafts can be enjoyed by people of all ages. Center calendars will indicate specific suggested ages for certain activities - from little ones, to teens, to adults, to seniors. SIGHTING SIGHT WORDS Sight Words are commonly used words children are encouraged to memorize by sight without having to sound them out. During this eight-week course, children will be engaged in fun, hands-on activities and taught new words weekly, while caregivers learn techniques and resources to promote learning at home. Results from pretests and posttests are documented and shared with caregivers. This class is designed for students in grades K-2nd. MATH MANIA Do you have a child in Kindergarden-2nd Grade who needs support in mathematics? Math Mania is a fun, engaging and educational program developed and facilitated by our CBFRC staff. Offered at all seven locations, your child can practice their addition, subtraction and number recognition skills through creative games and activities that also foster social skills and academic confidence. As caregivers participate with their children, they, too, will learn new skills to continue their child’s learning at home. Pre– and post-tests will be implemented to measure your child’s success. Please call your local Center to sign up. THE EXPLORER'S CLUB It is tough being a teenager! Expectations at home, keeping up with schoolwork, peer pressure, the thought of - what's next? The Explorer's Club (for ages 12-15) is an outlet for your teen to meet new people their age and socialize, but also to participate in fun activities that help them build confidence, learn new skills, and boost their self-confidence. We cover topics like coping strategies, time management, basic cooking skills, being responsible with their money, and so much more! Pre– and post-tests will be implemented to measure your child’s success. Please call your local Center to sign up. STEAM LEARNING STEAM stands for Science, Technology, Engineering, Art, and Mathematics. STEAM learning is important because it produces a variety of benefits, such as soft skills, engagement, motivation and creativity. The Centers incorporate STEAM learning in a variety of ways, for a spectrum of ages. From science experiments and building challenges, to technological observations and number manipulatives. ALL of these subjects promote artistic expression. Please see Center calendars which will provide the recommended age group for activities. NUTRITION & COOKING CLASSES Nutrition & Cooking Classes are for all the little chefs at home! You and your child can join our CBFRC Kitchens and enjoy being immersed in a world of culinary creativity and discovery. Through cooking and preparing food, children can enhance math, science, language, motor skills development and social skills, as well as learn about nutrition and wellness. Your little chefs will gain new experiences incorporating skills that build over time in each class. Classes are typically designed for children age 10 and under. Please refer to Center calendars for recommended age groups for specific activities. SENSORY PLAY Sensory Play ignites a child’s senses, while helping them exercise motor skills, explore their curiosity and learn about new engaging topics. From smelling, to touching, to hearing, to tasting, to seeing, Sensory Play has many benefits. Sensory Play is not only important for babies and toddlers, who often have the time to play and explore at home, but also for preschoolers and elementary children. Even adults find the activities relaxing and fun. Please refer to Center calendars for recommended age groups for specific activities. HOLIDAY CELEBRATIONS As community hubs, the Centers celebrate cultural diversity every chance we get. We invite individuals and families from all age groups and backgrounds to learn, share, collaborate, dance, create, honor and enjoy traditions from around the world. The Centers host both activities and special events to celebrate. CELEBRATING CULTURAL DIVERSITY As community hubs, the Centers celebrate cultural diversity every chance we get. We invite individuals and families from all age groups and backgrounds to learn, share, collaborate, dance, create, honor and enjoy traditions from around the world. The Centers host both activities and special events to celebrate. EARLY LITERACY Teen The Centers implement early literacy programs for children who are too young to enroll in Sighting Sights Words, which is developed for children in grades K-2. One program is called Fun With Phonics - it teaches children how to pronounce sounds, then blend those sounds together to make full words through engaging, hands-on and fun activities. Caregivers can then take what they learned together and practice at home. LITTLE WONDERS Little Wonders is a play-based, developmentally appropriate playgroup series for children up to age six. Each session is structured with interaction-focused activities, with caregivers and children as the central focus. From morning welcome songs, to movement exercises, to themed activities like colors and music, to free play. Time and space for parent and caregiver networking is highly encouraged. SPECIAL FAMILY EVE NTS Our Family Resource Center family loves to celebrate with yours! ADULT PROGRAMMING

Equitable access to quality healthcare is improved with the help of a Healthcare Navigator. These services are available at all 7 CBFRCs and virtually. MONDAYS Brandon from 11:00am-4:45pm Central Tampa from 9:00am-4:00pm South County from 9:00am-3:00pm Town 'N Country from 9:00am-4:00pm North Tampa 9:30am-4:30pm TUESDAYS Temple Terrace from 9:00am-3:00pm South County from 9:00am-4:00pm Plant City from 9:00am-4:00pm Services in Portuguese are available virtually. THURSDAYS Brandon from 9:00am-4:00pm Central Tampa from 9:00am-4:00pm North Tampa from 9:00am-4:00pm Plant City from 9:00am-4:00pm Temple Terrace 12:00pm-6:00pm FRIDAY North Tampa 9:00am-3:00pm South County 9:00am-4:00pm Brandon 9:00am-4:00pm Temple Terrace from 9:00am-3:00pm Town 'N Country 10:00am-2:00pm *Services in Portuguese are available virtually* To schedule an appointment with a multilingual Healthcare Navigator, click "Meet with a Navigator" or call your preferred CBFRC. Walk-ins are welcome! MEET WITH A NAVIGATOR

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Non-Discrimination Policy Lutheran Services Florida provides social services to all people without regard to race, color, age, sex, sexual orientation, gender, gender identity (or expression), religion, marital status, national origin, socioeconomic status, developmental maturity, weight, physical appearance, veteran status, disability, handicap or any other legally protected status, and is privileged to be in partnership with governmental agencies and private sources in carrying out its mission.

We Love Our Volunteers! LOS PROGRAMAS Y SERVICIOS REQUIEREN REGISTRO, POR FAVOR LLAME AL CENTRO AL QUE LE GUSTARÍA ASISTIR PARA REGISTRARSE. APPLY HERE!

SOBRE NOSOTROS FRECUENTEMENTE PREGUNTÓ PREGUNTAS ¿Proporciona cuidado de niños? Los Centros de Recursos Familiares de la Junta de Niños (CBFRC) no son instalaciones de cuidado infantil con licencia; sin embargo, la CBFRC cuidará de los niños mientras sus cuidadores asistan a ciertas clases de la CBFRC, como Seguridad de asientos para el automóvil y Reuniones de FCAC. ¿La CBFRC cobra a los participantes por los servicios? No, los servicios de CBFRC son gratuitos para el participante. ¿De dónde obtiene los fondos para apoyar los servicios del programa? La principal fuente de financiación del CBFRC es la Junta de Niños del Condado de Hillsborough. En ocasiones, los Centros pueden recibir subvenciones para brindar servicios adicionales o complementarios. ¿La CBFRC utiliza voluntarios? ¡Sí! Los voluntarios son bienvenidos. Visite el Centro en el que desea ser voluntario para recibir más información. ¿Cómo me inscribo en los servicios? Los folletos de CBFRC indican si un servicio requiere registro, solo para estar seguro, llame al Centro en el que está interesado en participar antes de asistir. ¿Proporciona la CBFRC ¿asistencia financiera? Los Centros derivarán a las familias con necesidades económicas a la agencia de servicios sociales más cercana y apropiada que mejor satisfaga sus necesidades. ¿Cuánto duran las clases de CBFRC? Cada clase es única. Algunos son de 45 minutos, una hora o por día. Algunas clases se ejecutan en una serie de cinco, mientras que otras pueden ser un evento único. Consulta los calendarios o llama al Centro antes de asistir. ¿Existen requisitos de elegibilidad antes de recibir los servicios? No existen requisitos de elegibilidad, pero es importante que hagamos un seguimiento de quién recibe los servicios. Se solicita a los participantes que se conviertan en miembros y se recopila información básica. Se emite una tarjeta de membresía para registrarse en cada visita. ¿A quién sirve la CBFRC? El CBFRC da la bienvenida a todos en el condado de Hillsborough y brinda servicios a los residentes de todo el condado con centros comunitarios, y tiene servicios móviles disponibles para áreas remotas del condado. ¿Se puede utilizar el CBFRC para reuniones comunitarias u otros grupos organizados? El espacio de cada Centro es limitado, pero está disponible para el vecindario local o la comunidad sin fines de lucro sin costo alguno. Si está interesado, comuníquese con el gerente del Centro de la ubicación deseada.