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Brandon 1271 Kingsway Road, Brandon, FL 33510 813-740-4634 central tampa 1002 East Palm Avenue, Tampa, FL 33605 813-204-1741 north tampa 116 West Fletcher Avenue, Tampa, FL, 33612​ 813-558-1877 plant city 301 North Palmer Street, Plant City, FL 33563 8 13-752-8700 south county 3030 East College Avenue, Ruskin, FL 33570 813-641-5600 temple terrace Doretha Wynn Edgecomb Children's Board Family Resource Center in 5892 East Fowler Avenue, Temple Terrace, FL 33617 813-435-3032 town 'n country 7520 West Waters Avenue, Tampa, FL 33615 813-356-1703

Yenny Center Manager Yenny was born in Colombia, but moved to Seville, Spain after graduating from High School. While in Spain, she studied Social Integration and Sociology. She then moved to the U.S. and lived in Portland, Oregon and Chicago; later relocating to Tampa. As a Florida resident, Yenny has worked in non-profit organizations, servicing families in different Hillsborough County communities. Yenny believes that her service to a family begins by dedicating full attention to listen to them and identify their needs. She endeavors to provide the families all the assistance they need and qualify for. Yenny always shows a smiling face, as she believes this transmits empathy. It is very rewarding when the assisted families respond to her services, also with a smile :) . ¡Yo hablo español! Coming Soon Intake and Referral Specialist Leonila is native to La Ceiba, Honduras. She speaks fluent Garifuna, Spanish, and English. Leonila started her work in the educational system in 1988 and spent several years working as a school principal in Honduras. Once she and her family moved to the United States she continued her career with a focus in childcare education. Leonila believes that life is a learning process and her greatest passion is to serve children and families. ¡Yo hablo español y Garifuna! Evelyn Family Specialist Jacqueline Support Specialist Jaqueline was born in New York and moved to Ponce, Puerto Rico when she was 5 years old. She have a Bachelor Degree in Social Work and is currently completing her Master Degree. Since 3rd grade, Jaqueline have participate in missionary trips to Dominican Republic, Haiti and Venezuela helping families with needs. Her professional goals are to serve the families of the Hillsborough County and write a book about her work experiences. " Yo hablo español" Tiffany Family Specialist (Part-Time)

I'm from Colombia and have been living in Tampa since 2013. Rosa holds a Bachelor's degree in Social Work. Looking ahead, she envisions furthering her education in human resources, driven by her ultimate goal of aiding people. I am passionate about empowering individuals to achieve their goals, a dedication she carried from her work with disadvantaged populations before joining the CBFRC team. During her free time, You'll likely find her engaged in exercise, travel, or enjoying moments with family. ¡ Yo hablo español ! Janet Town 'N Country Janet is from Artemisa, Cuba. She has lived in the US since 2016, and in Tampa since 2021. She has a Bachelor Degree from the University of Havana majoring in Law. As a former Prosecutor, she used to work with children without parental care, represented them in court and ensured their welfare. In Los Angeles, CA, where she used to live before, she worked at MEND, a non-profit organization, assisting low-income families and helping them meet each need with dignity. Janet is focused on helping vulnerable families and given them the necessary resources to improve their quality of life. Nothing makes her happier than seeing the relief on her client faces. ¡Yo hablo español! Krystal North Tampa Jaylen Brandon Coming Soon Plant City Rosa Temple Terrace Coming Soon South County Coming Soon Central Tampa

ADA Accessibility Statement The Children's Board Family Resource Centers (CBFRC) ar e committed to ensuring all visitors to familysupporthc.org are able to use the website to access information about the organization and the services of the CBFRC. ​ ADA Compliance In accordance with the requirements of Title II of the American’s with Disabilities Act of 1990 (“ADA”), CBFRC will not discriminate against qualified individuals on the basis of disability for services, programs, or activities. ​ ADA Coordinator – Our Commitment to Help It is important to note that improvements to the website are ongoing as we work to meet and/or exceed the requirements of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. If you encounter a problem using our website, including issues related to accessibility or have any questions regarding our efforts around WCAG 2.0, please reach out to us so we can provide you with the information you are seeking in a timely manner. ​ CBFRC has established an ADA Coordinator to facilitate assistance for disabled residents and visitors. The ADA Coordinator can facilitate members of the public with the provision of auxiliary aids and services for CBFRC meetings, programs and events. The ADA Coordinator also investigates and seeks to resolve any complaints regarding accessibility to CBFRC facilities or programs. ​ Dexter Lewis and Tim Bennett ADA Coordinators Children’s Board of Hillsborough County 1002 E. Palm Ave. Tampa, Florida 33605 E-mail: info@childrensboard.org Phone: 813-229-2884 ​ ADA Notice The ADA does not require actions that would fundamentally alter CBFRC's programs or services where that imposes an undue financial or administrative burden; however, CBFRC will make reasonable changes to its policies and programs to ensure qualified persons with disabilities of equal opportunity for its services, programs and activities. ​ Requests for accommodation should allow sufficient time to provide it. CBFRC does not surcharge any person or group for the cost of providing appropriate auxiliary aids or services, or for reasonable modification of its policies. To request an accommodation or make a suggestion regarding inaccessible programs, services or activities, please contact the ADA Coordinator referenced above. ​ Please give sufficient notice and provide the following information if you are requesting an accommodation: Your specific need Your accommodation request for the suggestion(s) Your name and contact information. ​ Third-Party Applications While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, LinkedIn, and YouTube to provide information about (CBFRC). Though individuals may have challenges with access to these particular sites, CBFRC does not control or remedy the way content is portrayed. ​ ADA Grievance Procedure CBFRC has established a grievance procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. It should be used by any person who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs or benefits by CBFRC. ​ If possible, the complaint should be submitted in writing to the ADA Coordinator listed above and contain: the identity of the complainant; the basis for the allegations; and a description of the alleged discrimination with the date of occurrence. If the complaint cannot be submitted in writing, the complainant should contact the Coordinator for assistance. ​ The ADA Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the ADA Coordinator be unable to resolve a complaint satisfactorily, the Coordinator will forward the complaint to CBFRCChief Executive Officer or her designee, who will have up to 20 business days to arrive at a final resolution of the complaint.

Non-Discrimination Policy ​ Lutheran Services Florida provides social services to all people without regard to race, color, age, sex, sexual orientation, gender, gender identity (or expression), religion, marital status, national origin, socioeconomic status, developmental maturity, weight, physical appearance, veteran status, disability, handicap or any other legally protected status, and is privileged to be in partnership with governmental agencies and private sources in carrying out its mission.

Jesus Center Manager Jesus is from the Dominican Republic, living in Tampa since 2010, the only boy in a family of 6. He's been working in the family business since an early age. A hotelier by trade with a Bachelor Degree in Hotel Management and a Master in Tourism and Hotel Administration, with ample experience in the industry. Love to ride bikes, hiking and watch movies; with a new passion to give back to the community. Jesus is bilingual and fluent in the Spanish language Luis Intake and Referral Specialist ​ Luis was born in Lima, Peru, and moved to the U.S. at the age of seven. He is passionate about contributing to his community and helping others whenever he can. He also likes to travel and hopes to see the world and learn from many different cultures. He likes to watch movies and read dystopian novels. His favorite season is fall and his favorite holiday is Halloween! Yo hablo español! Jacqueline Family Specialist My name is Jacqueline. I was born in Tampa, Florida I relocated to Wimauma at the age of eight. A passion of mine has always been to help others in need. I love adventures and trying new things. I always tend to take any challenge that people give me. I'm a big Disney fan and enjoy the outdoors. God is number one in my life. ¡Yo hablo español! Coming Soon Support Specialist Johanna Family Specialist (Part-Time)

La filosofía detrás del concepto de apoyo familiar se basa en los modelos de mejores prácticas demostrados a nivel nacional. Los principios y estándares de calidad son la base de todos los programas e iniciativas de los centros de recursos familiares de Children's Board: Los principios de la práctica del apoyo familiar La filosofía del apoyo familiar es parte de un movimiento nacional que busca fortalecer y empoderar a las familias y comunidades para que puedan fomentar el mejor desarrollo posible de niños, jóvenes y adultos. Las alianzas comunitarias amplias están en el corazón de la prestación de servicios y programas con énfasis en el apoyo familiar, el desarrollo infantil, la salud y la seguridad, y el éxito del aprendizaje. Los Centros de Recursos Familiares de Children's Board están ubicados en todo el condado de Hillsborough y ofrecen programas y servicios que enfatizan el apoyo familiar, el desarrollo infantil, la salud y seguridad y el éxito en el aprendizaje. Se anima a todos a visitar para descubrir las muchas oportunidades disponibles para padres, niños, adolescentes e individuos. Todos los programas y servicios están disponibles sin costo alguno. Los centros están diseñados para ayudar a las familias a ser más felices, saludables y fuertes en un ambiente refrescante y hogareño donde el personal y los miembros afectuosos ofrecen apoyo, oportunidades y nuevas amistades. El proyecto está financiado por la Junta de Niños del Condado de Hillsborough y funciona como una asociación de colaboración entre agencias comprometidas con las familias en nuestra comunidad y es administrado por Luther Services Florida. Los centros ofrecen lo siguiente: Grupos de juego para el desarrollo Evaluación del desarrollo Clases de seguridad para asientos de automóvil Certificación de primeros auxilios y resucitación cardiopulmonar Servicios de clínicas móviles que incluyen: cuidado infantil, vacunas, Exámenes de la vista y la audición Coordinación de servicios familiares Listo para aprender asistencia Asistencia para la inscripción en el cuidado de la salud Consejería familiar Servicios dentales móviles Información y referencias Una variedad de actividades impulsadas por el centro Quality Standards Governance that includes parents in making decisions about Center operations. A welcoming drop-in Center that supports activities of interest to families. Effective referrals and advocacy on behalf of families to community programs and services. Parent, parent-child, and child-focused, developmental activities and efforts for both Center-based and individual family support activities. Outreach and community education efforts with a strong focus on families with children prenatal to age eight. Attention to quality management, including training and staff development that ensures that workers share the Center philosophy and have the practical and cultural competency skills necessary to support the Center and individual family goals. ​ Normas de calidad Gobernanza que incluye a los padres en la toma de decisiones sobre las operaciones del Centro. Un acogedor centro sin cita previa que apoya actividades de interés para las familias. Referencias efectivas y defensa en nombre de las familias a programas y servicios comunitarios. Actividades y esfuerzos de desarrollo enfocados en padres, padres e hijos y niños para actividades de apoyo familiar individuales y basadas en el Centro. Esfuerzos de divulgación y educación comunitaria con un fuerte enfoque en las familias con niños desde la etapa prenatal hasta los ocho años. Atención a la gestión de la calidad, incluida la capacitación y el desarrollo del personal que garantice que los trabajadores compartan la filosofía del Centro y tengan las habilidades prácticas y culturales necesarias para apoyar el Centro y las metas familiares individuales. El marco de los 5 factores de protección Cinco factores protectores son la base del enfoque de Fortalecimiento de las familias: Resiliencia de los padres Conexiones sociales Apoyo concreto en tiempos de necesidad Conocimiento de la crianza y el desarrollo infantil Competencia social y emocional de los niños Los estudios de investigación apoyan la noción de sentido común de que cuando estos factores protectores están bien establecidos en una familia, la probabilidad de abuso y negligencia infantil disminuye. Las investigaciones muestran que los 5 factores protectores también son factores "promotores" que construyen las fortalezas familiares y un entorno familiar que promueve el desarrollo óptimo de niños y jóvenes. Resiliencia de los padres Nadie puede eliminar el estrés de la crianza de los hijos, pero la capacidad de resiliencia de los padres puede afectar la forma en que los padres lidian con el estrés. La resiliencia es la capacidad de gestionar y recuperarse de todo tipo de desafíos que surgen en la vida de cada familia. Significa encontrar formas de resolver problemas, construir y mantener relaciones de confianza, incluidas las relaciones con su propio hijo, y saber cómo buscar ayuda cuando sea necesario. Conexiones sociales Los amigos, familiares, vecinos y miembros de la comunidad brindan apoyo emocional, ayudan a resolver problemas, ofrecen consejos para los padres y brindan asistencia concreta a los padres. Las redes de apoyo son esenciales para los padres y también ofrecen oportunidades para que las personas “retribuyan”, una parte importante de la autoestima y un beneficio para la comunidad. Las familias aisladas pueden necesitar ayuda adicional para establecer relaciones positivas. Apoyo concreto en tiempos de necesidad Satisfacer las necesidades económicas básicas como la comida, la vivienda, la ropa y la atención médica es esencial para que las familias prosperen. Asimismo, cuando las familias enfrentan una crisis como violencia doméstica, enfermedad mental o abuso de sustancias, es necesario que existan servicios y apoyos adecuados para brindar estabilidad, tratamiento y ayuda a los miembros de la familia para superar la crisis. Conocimiento de la crianza y el desarrollo infantil La información precisa sobre el desarrollo infantil y las expectativas apropiadas para el comportamiento de los niños en todas las edades ayudan a los padres a ver a sus niños y jóvenes de manera positiva y promover su desarrollo saludable. La información puede provenir de muchas fuentes, incluidos los miembros de la familia, así como las clases de educación para padres y la navegación por Internet. Los estudios demuestran que la información es más eficaz cuando llega en el momento preciso en que los padres la necesitan para comprender a sus propios hijos. Los padres que experimentaron una disciplina severa u otras experiencias negativas en la infancia pueden necesitar ayuda adicional para cambiar los patrones de crianza que aprendieron cuando eran niños. Competencia social y emocional de los niños La capacidad de un niño o joven para interactuar positivamente con otros, autorregular su comportamiento y comunicar sus sentimientos de manera efectiva tiene un impacto positivo en sus relaciones con su familia, otros adultos y compañeros. Los comportamientos desafiantes o el desarrollo retrasado crean un estrés adicional para las familias, por lo que la identificación temprana y la asistencia tanto para los padres como para los niños pueden evitar los resultados negativos y mantener el desarrollo encaminado.

Hello! Hola! Nǐ hǎo! Marhaba! Want to learn a new language? ReDefiners World Languages offers language classes across the County at our CBFRCs. REGISTER ONLINE Exposure Classes: Intergenerational courses are for children and their caregivers to have fun and learn together, with an "exposure" model. This generates interest and has a cultural exploration! Let's Learn Spanish For children 5-12 and caregivers 8 weeks - 8 hours total 1 day/week - 1 hour/class ​ Let's Learn Mandarin For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class ​ ​ Let's Learn Arabic For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class ​ Spanish Classes: Communication-based course to encourage speaking and listening skills in Spanish for middle-school students. Also, for adults to increase their linguistic competencies in Spanish workplace communication skills. Youth Spanish Workshop For youth in middle school 8 weeks - 8 hours total 1 day/week - 1 hour/class ​ Parent and Caregiver Spanish Workshop For adults 18+ 8 weeks/8 hours total 1-day/week, 1-hour/class ​ ​ English Classes: 12-week exposure courses for students who are beginning to learn English, or who have no prior knowledge. By the end of this course, participants will have had authentic interactions to communicate in everyday situations. ​ General English "Basic Living" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class ​ General English "Workforce and Financial Literacy" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class ​ General English "Healthcare, Safety and Childcare" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class ​