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ADA Accessibility Statement The Children's Board Family Resource Centers (CBFRC) ar e committed to ensuring all visitors to familysupporthc.org are able to use the website to access information about the organization and the services of the CBFRC. ADA Compliance In accordance with the requirements of Title II of the American’s with Disabilities Act of 1990 (“ADA”), CBFRC will not discriminate against qualified individuals on the basis of disability for services, programs, or activities. ADA Coordinator – Our Commitment to Help It is important to note that improvements to the website are ongoing as we work to meet and/or exceed the requirements of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. If you encounter a problem using our website, including issues related to accessibility or have any questions regarding our efforts around WCAG 2.0, please reach out to us so we can provide you with the information you are seeking in a timely manner. CBFRC has established an ADA Coordinator to facilitate assistance for disabled residents and visitors. The ADA Coordinator can facilitate members of the public with the provision of auxiliary aids and services for CBFRC meetings, programs and events. The ADA Coordinator also investigates and seeks to resolve any complaints regarding accessibility to CBFRC facilities or programs. Dexter Lewis and Tim Bennett ADA Coordinators Children’s Board of Hillsborough County 1002 E. Palm Ave. Tampa, Florida 33605 E-mail: info@childrensboard.org Phone: 813-229-2884 ADA Notice The ADA does not require actions that would fundamentally alter CBFRC's programs or services where that imposes an undue financial or administrative burden; however, CBFRC will make reasonable changes to its policies and programs to ensure qualified persons with disabilities of equal opportunity for its services, programs and activities. Requests for accommodation should allow sufficient time to provide it. CBFRC does not surcharge any person or group for the cost of providing appropriate auxiliary aids or services, or for reasonable modification of its policies. To request an accommodation or make a suggestion regarding inaccessible programs, services or activities, please contact the ADA Coordinator referenced above. Please give sufficient notice and provide the following information if you are requesting an accommodation: Your specific need Your accommodation request for the suggestion(s) Your name and contact information. Third-Party Applications While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, LinkedIn, and YouTube to provide information about (CBFRC). Though individuals may have challenges with access to these particular sites, CBFRC does not control or remedy the way content is portrayed. ADA Grievance Procedure CBFRC has established a grievance procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. It should be used by any person who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs or benefits by CBFRC. If possible, the complaint should be submitted in writing to the ADA Coordinator listed above and contain: the identity of the complainant; the basis for the allegations; and a description of the alleged discrimination with the date of occurrence. If the complaint cannot be submitted in writing, the complainant should contact the Coordinator for assistance. The ADA Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the ADA Coordinator be unable to resolve a complaint satisfactorily, the Coordinator will forward the complaint to CBFRCChief Executive Officer or her designee, who will have up to 20 business days to arrive at a final resolution of the complaint.

Equitable access to quality healthcare is improved with the help of a Healthcare Navigator. These services are available at all 7 CBFRCs and virtually. MONDAYS Brandon from 11:00am-4:45pm Central Tampa from 9:00am-4:00pm South County from 9:00am-3:00pm Town 'N Country from 9:00am-4pm North Tampa 9:00am-4:30pm TUESDAYS Temple Terrace from 9:00am-3:00pm South County from 9:00am-4:00pm Plant City from 9:00am-4:00pm Services in Portuguese are available virtually. THURSDAYS Brandon from 9:00am-4:00pm Central Tampa from 9:00am-4:00pm North Tampa from 9:00am-4:00pm Plant City from 9:00am-4:00pm Temple Terrace 12:00pm-6:00pm FRIDAY North Tampa 9:00am-3:00pm South County 9:00am-4:00pm Brandon 9:00am-4:00pm Town 'N Country 9:00am-4:00pm *Services in Portuguese are available virtually* To schedule an appointment with a multilingual Healthcare Navigator, click "Meet with a Navigator" or call your preferred CBFRC. Walk-ins are welcome! MEET WITH A NAVIGATOR

Cold Weather Resources Hillsborough Cold Weather Shelters to Open Wednesday Night Program is expected to have high demand and limited capacity Hillsborough County, Fla. (Dec. 11, 2024) – Hillsborough County’s cold weather shelters program will be activated tonight, Wednesday, Dec. 11, for the homeless and those who live in homes without adequate heat who are unable to find other accommodations. The National Weather Service expects local temperatures to dip to or below 40 degrees with wind chill in Hillsborough County on Wednesday night. Shelter organizers are expecting high demand with limited capacity, so residents who need a warm place to stay are encouraged to use all resources like friends and family as a first option. Hillsborough County is partnering with the following organizations to provide limited-capacity cold weather shelters for adults. All shelters will take in guests from 6 p.m. until 8 p.m. on Wednesday, Dec. 11, unless they reach capacity prior to that time. Church of God of Prophecy Hyde Park 107 S. Oregon Ave., Tampa, FL 33606 Hyde Park United Methodist Church 500 W. Platt St., Tampa, FL 33606 Tampa Bay Mission of Hope 212 S. St. Cloud Ave. Building A, Valrico, FL 33594 All congregate shelters are reserved for adults only. Metropolitan Ministries is supplying a limited number of single-night motel vouchers on a first-come, first-served basis for families with minor children. Pre-registration is required for motel vouchers by calling the number below. Phone lines will be open Wednesday afternoon until 5 p.m. Families with minor children should call (813) 209-1176. easy.

Steps to Register Your Child for 2024 Summer Passport 1. Click Here to Read the Summer Passport FAQ 2. Click Here to Print the Planning Guide 3. Review the Camp Descriptions and complete the form Before Each Registration Day Click Each Camp Logo to Read the Camp Descriptions

Read the Summer Passport FAQ Summer Passport registration will take place on Saturday, March 25 from 10:00am-5:30pm. This will be the third and final registration day. Summer Camp spots are very limited. When you call 813-829-2730 to register, you will be asked what camp location , dates and themes you are interested in. (For instance, "science-themed camp" or "a camp that takes place in late June.") The camp locations below have limited spots available. A staff member will tell you which camps are available to choose from.

Community Partnerships LOS PROGRAMAS Y SERVICIOS REQUIEREN REGISTRO, POR FAVOR LLAME AL CENTRO AL QUE LE GUSTARÍA ASISTIR PARA REGISTRARSE.

Health and Safety Classes and Services