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Hillsborough County Check on the Feeding Tampa Bay site daily for feeding sites. https://feedingtampabay.org/findfood Florida Division of Emergency Management Cooking and Feeding Sites: Cooking & Feeding Sites (arcgis.com) Additional Resources: https://www.floridadisaster.org/ ECHO FL sites in Hillsborough County, Food Pantry and Resume Assistance https://echofl.org/ Bay Area Legal Services opened its doors in 1967 to provide free civil legal services to low-income Tampa Bay area residents. https://bals.org/help

La filosofía detrás del concepto de apoyo familiar se basa en los modelos de mejores prácticas demostrados a nivel nacional. Los principios y estándares de calidad son la base de todos los programas e iniciativas de los centros de recursos familiares de Children's Board: Los principios de la práctica del apoyo familiar La filosofía del apoyo familiar es parte de un movimiento nacional que busca fortalecer y empoderar a las familias y comunidades para que puedan fomentar el mejor desarrollo posible de niños, jóvenes y adultos. Las alianzas comunitarias amplias están en el corazón de la prestación de servicios y programas con énfasis en el apoyo familiar, el desarrollo infantil, la salud y la seguridad, y el éxito del aprendizaje. Los Centros de Recursos Familiares de Children's Board están ubicados en todo el condado de Hillsborough y ofrecen programas y servicios que enfatizan el apoyo familiar, el desarrollo infantil, la salud y seguridad y el éxito en el aprendizaje. Se anima a todos a visitar para descubrir las muchas oportunidades disponibles para padres, niños, adolescentes e individuos. Todos los programas y servicios están disponibles sin costo alguno. Los centros están diseñados para ayudar a las familias a ser más felices, saludables y fuertes en un ambiente refrescante y hogareño donde el personal y los miembros afectuosos ofrecen apoyo, oportunidades y nuevas amistades. El proyecto está financiado por la Junta de Niños del Condado de Hillsborough y funciona como una asociación de colaboración entre agencias comprometidas con las familias en nuestra comunidad y es administrado por Luther Services Florida. Los centros ofrecen lo siguiente: Grupos de juego para el desarrollo Evaluación del desarrollo Clases de seguridad para asientos de automóvil Certificación de primeros auxilios y resucitación cardiopulmonar Servicios de clínicas móviles que incluyen: cuidado infantil, vacunas, Exámenes de la vista y la audición Coordinación de servicios familiares Listo para aprender asistencia Asistencia para la inscripción en el cuidado de la salud Consejería familiar Servicios dentales móviles Información y referencias Una variedad de actividades impulsadas por el centro Quality Standards Governance that includes parents in making decisions about Center operations. A welcoming drop-in Center that supports activities of interest to families. Effective referrals and advocacy on behalf of families to community programs and services. Parent, parent-child, and child-focused, developmental activities and efforts for both Center-based and individual family support activities. Outreach and community education efforts with a strong focus on families with children prenatal to age eight. Attention to quality management, including training and staff development that ensures that workers share the Center philosophy and have the practical and cultural competency skills necessary to support the Center and individual family goals. Normas de calidad Gobernanza que incluye a los padres en la toma de decisiones sobre las operaciones del Centro. Un acogedor centro sin cita previa que apoya actividades de interés para las familias. Referencias efectivas y defensa en nombre de las familias a programas y servicios comunitarios. Actividades y esfuerzos de desarrollo enfocados en padres, padres e hijos y niños para actividades de apoyo familiar individuales y basadas en el Centro. Esfuerzos de divulgación y educación comunitaria con un fuerte enfoque en las familias con niños desde la etapa prenatal hasta los ocho años. Atención a la gestión de la calidad, incluida la capacitación y el desarrollo del personal que garantice que los trabajadores compartan la filosofía del Centro y tengan las habilidades prácticas y culturales necesarias para apoyar el Centro y las metas familiares individuales. El marco de los 5 factores de protección Cinco factores protectores son la base del enfoque de Fortalecimiento de las familias: Resiliencia de los padres Conexiones sociales Apoyo concreto en tiempos de necesidad Conocimiento de la crianza y el desarrollo infantil Competencia social y emocional de los niños Los estudios de investigación apoyan la noción de sentido común de que cuando estos factores protectores están bien establecidos en una familia, la probabilidad de abuso y negligencia infantil disminuye. Las investigaciones muestran que los 5 factores protectores también son factores "promotores" que construyen las fortalezas familiares y un entorno familiar que promueve el desarrollo óptimo de niños y jóvenes. Resiliencia de los padres Nadie puede eliminar el estrés de la crianza de los hijos, pero la capacidad de resiliencia de los padres puede afectar la forma en que los padres lidian con el estrés. La resiliencia es la capacidad de gestionar y recuperarse de todo tipo de desafíos que surgen en la vida de cada familia. Significa encontrar formas de resolver problemas, construir y mantener relaciones de confianza, incluidas las relaciones con su propio hijo, y saber cómo buscar ayuda cuando sea necesario. Conexiones sociales Los amigos, familiares, vecinos y miembros de la comunidad brindan apoyo emocional, ayudan a resolver problemas, ofrecen consejos para los padres y brindan asistencia concreta a los padres. Las redes de apoyo son esenciales para los padres y también ofrecen oportunidades para que las personas “retribuyan”, una parte importante de la autoestima y un beneficio para la comunidad. Las familias aisladas pueden necesitar ayuda adicional para establecer relaciones positivas. Apoyo concreto en tiempos de necesidad Satisfacer las necesidades económicas básicas como la comida, la vivienda, la ropa y la atención médica es esencial para que las familias prosperen. Asimismo, cuando las familias enfrentan una crisis como violencia doméstica, enfermedad mental o abuso de sustancias, es necesario que existan servicios y apoyos adecuados para brindar estabilidad, tratamiento y ayuda a los miembros de la familia para superar la crisis. Conocimiento de la crianza y el desarrollo infantil La información precisa sobre el desarrollo infantil y las expectativas apropiadas para el comportamiento de los niños en todas las edades ayudan a los padres a ver a sus niños y jóvenes de manera positiva y promover su desarrollo saludable. La información puede provenir de muchas fuentes, incluidos los miembros de la familia, así como las clases de educación para padres y la navegación por Internet. Los estudios demuestran que la información es más eficaz cuando llega en el momento preciso en que los padres la necesitan para comprender a sus propios hijos. Los padres que experimentaron una disciplina severa u otras experiencias negativas en la infancia pueden necesitar ayuda adicional para cambiar los patrones de crianza que aprendieron cuando eran niños. Competencia social y emocional de los niños La capacidad de un niño o joven para interactuar positivamente con otros, autorregular su comportamiento y comunicar sus sentimientos de manera efectiva tiene un impacto positivo en sus relaciones con su familia, otros adultos y compañeros. Los comportamientos desafiantes o el desarrollo retrasado crean un estrés adicional para las familias, por lo que la identificación temprana y la asistencia tanto para los padres como para los niños pueden evitar los resultados negativos y mantener el desarrollo encaminado.

We Love Our Volunteers! LOS PROGRAMAS Y SERVICIOS REQUIEREN REGISTRO, POR FAVOR LLAME AL CENTRO AL QUE LE GUSTARÍA ASISTIR PARA REGISTRARSE. APPLY HERE!

Tyheshia Director Prior to joining Lutheran Services as the Director of the Children’s Board Family Resource Center, Tyheshia worked as an Executive Director for a small non-profit in Denton, TX. Their mission was to provide families with housing services, financial support, and case management they need to break the chains of generational poverty on their road to self-sufficiency. During her entire 20-year human services career she has focused on providing services that impart individuals with the tools they need to be successful and self-sufficient. Her commitment to helping others is illustrated by her work history. Tyheshia is an 8-year Veteran of the United States Navy. She served as an Operations Specialist responsible for gathering, processing, and disseminating information in the Combat information Center. Later she worked to assist fellow Veterans transition to civilian life. Tyheshia is a firm believer in collaboration and believes that no one organization or individual can end anything anywhere; success can only be achieved when you come together as a community and work cooperatively towards the common goal. Tyheshia’s a Georgia Peach that’s married to someone from the Frozen Tundra (Wisconsin). They have 3 children and a cat all born in different states: Washington State, Florida, Wisconsin, and Texas (Oreo the Cat). Although Tyheshia is not from Tampa, her Tampa Bay roots run deep. Tyheshia’s family is from a small community started by migrant workers and sharecroppers at the very tip of Manatee County on called Rubonia. The descendants of those individuals still live there to this day. If you ever you find yourself at the South County Center ask me about: JAPAN! Parisa Operations Manager Parisa is Iranian and speaks Farsi, Spanish and English. She has worked in multiple countries with many cultures and societies. Parisa's experience includes: Fifteen years as a teacher, ten years translating, and seven years at Family Resource Organization in Venezuela. ¡Yo hablo español! من فارسی صحبت میکنم! Lynique Early Childhood Service Coordinator Supervisor Lynique relocated from Maryland to Florida to join the CBFRC Team. Lynique possess a Bachelor of Science Degree in Human Services, with a concentration in Child and Family studies and a Master of Science degree in Executive Leadership & Change with a concentration in leadership within nonprofit organizations. She describes herself to be a highly motivated, compassionate individual with over 20 years' experience working with children and families and 15 years of supervision. Solymar Programming Manager Solymar is originally from San Juan, Puerto Rico. She is a dedicate theater educator with 15 years of experience inspiring students through the transformative power of the performing arts. She is also a Trainer of the Standard of Quality of the National Family Support Network. Prior to join our team she worked with our funder, the Children's Board as a Public Relations Outreach. Her goal for our centers it's to create quality programs to support the success of all children and families in Hillsborough County. ¡Yo hablo español!

Hello! Hola! Nǐ hǎo! Marhaba! Want to learn a new language? ReDefiners World Languages offers language classes across the County at our CBFRCs. REGISTER ONLINE Exposure Classes: Intergenerational courses are for children and their caregivers to have fun and learn together, with an "exposure" model. This generates interest and has a cultural exploration! Let's Learn Spanish For children 5-12 and caregivers 8 weeks - 8 hours total 1 day/week - 1 hour/class Let's Learn Mandarin For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class Let's Learn Arabic For children 5-12 and caregivers 8 weeks/8 hours total 1-day/week, 1-hour/class Spanish Classes: Communication-based course to encourage speaking and listening skills in Spanish for middle-school students. Also, for adults to increase their linguistic competencies in Spanish workplace communication skills. Youth Spanish Workshop For youth in middle school 8 weeks - 8 hours total 1 day/week - 1 hour/class Parent and Caregiver Spanish Workshop For adults 18+ 8 weeks/8 hours total 1-day/week, 1-hour/class English Classes: 12-week exposure courses for students who are beginning to learn English, or who have no prior knowledge. By the end of this course, participants will have had authentic interactions to communicate in everyday situations. General English "Basic Living" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class General English "Workforce and Financial Literacy" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class General English "Healthcare, Safety and Childcare" For adults 18+ 24 classes - 24 hours total 2 days/week - 1 hour/class

Center-Driven Programming LOS PROGRAMAS Y SERVICIOS REQUIEREN REGISTRO, POR FAVOR LLAME AL CENTRO AL QUE LE GUSTARÍA ASISTIR PARA REGISTRARSE. ARTS & CRAFTS Arts & Crafts have many benefits for all age groups. It encourages creative expression, boosts fine motor skills, improves decision-making skills and builds confidence. The Center offers a variety of projects that involve paint, innovation, hand-eye coordination and imaginative processes. Arts & Crafts can be enjoyed by people of all ages. Center calendars will indicate specific suggested ages for certain activities - from little ones, to teens, to adults, to seniors. SIGHTING SIGHT WORDS Sight Words are commonly used words children are encouraged to memorize by sight without having to sound them out. During this eight-week course, children will be engaged in fun, hands-on activities and taught new words weekly, while caregivers learn techniques and resources to promote learning at home. Results from pretests and posttests are documented and shared with caregivers. This class is designed for students in grades K-2nd. MATH MANIA Do you have a child in Kindergarden-2nd Grade who needs support in mathematics? Math Mania is a fun, engaging and educational program developed and facilitated by our CBFRC staff. Offered at all seven locations, your child can practice their addition, subtraction and number recognition skills through creative games and activities that also foster social skills and academic confidence. As caregivers participate with their children, they, too, will learn new skills to continue their child’s learning at home. Pre– and post-tests will be implemented to measure your child’s success. Please call your local Center to sign up. THE EXPLORER'S CLUB It is tough being a teenager! Expectations at home, keeping up with schoolwork, peer pressure, the thought of - what's next? The Explorer's Club (for ages 12-15) is an outlet for your teen to meet new people their age and socialize, but also to participate in fun activities that help them build confidence, learn new skills, and boost their self-confidence. We cover topics like coping strategies, time management, basic cooking skills, being responsible with their money, and so much more! Pre– and post-tests will be implemented to measure your child’s success. Please call your local Center to sign up. STEAM LEARNING STEAM stands for Science, Technology, Engineering, Art, and Mathematics. STEAM learning is important because it produces a variety of benefits, such as soft skills, engagement, motivation and creativity. The Centers incorporate STEAM learning in a variety of ways, for a spectrum of ages. From science experiments and building challenges, to technological observations and number manipulatives. ALL of these subjects promote artistic expression. Please see Center calendars which will provide the recommended age group for activities. NUTRITION & COOKING CLASSES Nutrition & Cooking Classes are for all the little chefs at home! You and your child can join our CBFRC Kitchens and enjoy being immersed in a world of culinary creativity and discovery. Through cooking and preparing food, children can enhance math, science, language, motor skills development and social skills, as well as learn about nutrition and wellness. Your little chefs will gain new experiences incorporating skills that build over time in each class. Classes are typically designed for children age 10 and under. Please refer to Center calendars for recommended age groups for specific activities. SENSORY PLAY Sensory Play ignites a child’s senses, while helping them exercise motor skills, explore their curiosity and learn about new engaging topics. From smelling, to touching, to hearing, to tasting, to seeing, Sensory Play has many benefits. Sensory Play is not only important for babies and toddlers, who often have the time to play and explore at home, but also for preschoolers and elementary children. Even adults find the activities relaxing and fun. Please refer to Center calendars for recommended age groups for specific activities. HOLIDAY CELEBRATIONS As community hubs, the Centers celebrate cultural diversity every chance we get. We invite individuals and families from all age groups and backgrounds to learn, share, collaborate, dance, create, honor and enjoy traditions from around the world. The Centers host both activities and special events to celebrate. CELEBRATING CULTURAL DIVERSITY As community hubs, the Centers celebrate cultural diversity every chance we get. We invite individuals and families from all age groups and backgrounds to learn, share, collaborate, dance, create, honor and enjoy traditions from around the world. The Centers host both activities and special events to celebrate. EARLY LITERACY Teen The Centers implement early literacy programs for children who are too young to enroll in Sighting Sights Words, which is developed for children in grades K-2. One program is called Fun With Phonics - it teaches children how to pronounce sounds, then blend those sounds together to make full words through engaging, hands-on and fun activities. Caregivers can then take what they learned together and practice at home. LITTLE WONDERS Little Wonders is a play-based, developmentally appropriate playgroup series for children up to age six. Each session is structured with interaction-focused activities, with caregivers and children as the central focus. From morning welcome songs, to movement exercises, to themed activities like colors and music, to free play. Time and space for parent and caregiver networking is highly encouraged. SPECIAL FAMILY EVE NTS Our Family Resource Center family loves to celebrate with yours! ADULT PROGRAMMING

SOBRE NOSOTROS FRECUENTEMENTE PREGUNTÓ PREGUNTAS ¿Proporciona cuidado de niños? Los Centros de Recursos Familiares de la Junta de Niños (CBFRC) no son instalaciones de cuidado infantil con licencia; sin embargo, la CBFRC cuidará de los niños mientras sus cuidadores asistan a ciertas clases de la CBFRC, como Seguridad de asientos para el automóvil y Reuniones de FCAC. ¿La CBFRC cobra a los participantes por los servicios? No, los servicios de CBFRC son gratuitos para el participante. ¿De dónde obtiene los fondos para apoyar los servicios del programa? La principal fuente de financiación del CBFRC es la Junta de Niños del Condado de Hillsborough. En ocasiones, los Centros pueden recibir subvenciones para brindar servicios adicionales o complementarios. ¿La CBFRC utiliza voluntarios? ¡Sí! Los voluntarios son bienvenidos. Visite el Centro en el que desea ser voluntario para recibir más información. ¿Cómo me inscribo en los servicios? Los folletos de CBFRC indican si un servicio requiere registro, solo para estar seguro, llame al Centro en el que está interesado en participar antes de asistir. ¿Proporciona la CBFRC ¿asistencia financiera? Los Centros derivarán a las familias con necesidades económicas a la agencia de servicios sociales más cercana y apropiada que mejor satisfaga sus necesidades. ¿Cuánto duran las clases de CBFRC? Cada clase es única. Algunos son de 45 minutos, una hora o por día. Algunas clases se ejecutan en una serie de cinco, mientras que otras pueden ser un evento único. Consulta los calendarios o llama al Centro antes de asistir. ¿Existen requisitos de elegibilidad antes de recibir los servicios? No existen requisitos de elegibilidad, pero es importante que hagamos un seguimiento de quién recibe los servicios. Se solicita a los participantes que se conviertan en miembros y se recopila información básica. Se emite una tarjeta de membresía para registrarse en cada visita. ¿A quién sirve la CBFRC? El CBFRC da la bienvenida a todos en el condado de Hillsborough y brinda servicios a los residentes de todo el condado con centros comunitarios, y tiene servicios móviles disponibles para áreas remotas del condado. ¿Se puede utilizar el CBFRC para reuniones comunitarias u otros grupos organizados? El espacio de cada Centro es limitado, pero está disponible para el vecindario local o la comunidad sin fines de lucro sin costo alguno. Si está interesado, comuníquese con el gerente del Centro de la ubicación deseada.

Early Childhood Service Coordination

AGENCIAS SOCIOS Bienestar de los niños de St. Joseph y Centro de seguridad El Centro de Bienestar y Seguridad para Niños de St. Joseph's brinda servicios de salud y bienestar a niños y familias en toda la Bahía de Tampa, que incluyen: Clínicas de seguridad para ciclistas y peatones; Clases de seguridad para niños pasajeros; Clases de primeros auxilios y resucitación cardiopulmonar; Clínica Médica Móvil; Clases de niñeras seguras; Programas de nutrición y bienestar basados en la escuela; Clases de charlas para adolescentes; La tienda de seguridad; Recursos de seguridad hídrica; y más. El Centro de Bienestar y Seguridad para Niños de St. Joseph's proporciona el dominio de Salud y Seguridad para los Centros de Recursos Familiares de Children's Board junto con los Servicios Móviles. Museo Infantil Glazer Las experiencias de aprendizaje temprano de calidad conducen al éxito a largo plazo en la escuela y en la vida. El Museo Infantil Glazer cree en involucrar a los padres, cuidadores y niños en oportunidades de aprendizaje lúdico. Las clases de Learn & Play Tampa Bay se ofrecen sin costo para usted en los sitios de todo el condado de Hillsborough. Los fondos para este programa son generosamente proporcionados por Children's Board of Hillsborough County . WEBSITE Redefinidores Idiomas del mundo, Inc. Fundada por un educador de tiempo completo, un padre y un defensor del aprendizaje de idiomas, ReDefiners es una organización sin fines de lucro que se enorgullece de ser pionera en la programación de educación temprana de idiomas en el condado de Hillsborough. La organización está formada por profesores cualificados, estudiantes voluntarios internacionales y profesionales de los negocios apasionados por la educación lingüística y cultural. Ofrecemos clases de idiomas en árabe, chino (mandarín), español e inglés para niños de PreK-5 ° grado. ReDefiners ofrece clases de Aprendamos español en los centros de Brandon, Town 'N Country y Temple Terrace. WEBSITE WEBSITE Junior League of Tampa The Junior League of Tampa is committed to helping break the cycle of poverty for our most disadvantaged children and families through child welfare and education initiatives. The Junior League provides each CBFRC with a Giving Library, stocked with English, Spanish and bilingual books, as well as diapers and baby supplies. WEBSITE Comunidad Suncoast Centros de salud Centrándose en la atención médica primaria y la odontología general, Suncoast sirve como el hogar médico y dental de muchos de los residentes y trabajadores migrantes y sus familias que viven en el este y sur del condado de Hillsborough. Suncoast actualmente opera siete clínicas y dos programas de extensión dental, incluido su entrenador dental de última generación. Los centros de salud comunitarios de Suncoast brindan servicios dentales preventivos en los CBFRC en el este del condado, Brandon y el sur del condado para niños de 6 meses a 18 años. WEBSITE Fundación Salud de la Familia La Family Healthcare Foundation debe ser el líder de confianza en nuestra comunidad que garantiza el acceso a una atención médica asequible y de alta calidad. La Family Health Care Foundation busca maximizar la cobertura de salud mediante el establecimiento de asociaciones con los sectores público y privado, gobiernos estatales y locales, proveedores de atención médica y socios comunitarios. De esta manera, la Fundación puede aprovechar mejor los recursos. WEBSITE Mayores en servicio Seniors in Service es reconocido por su capacidad sobresaliente para involucrar, administrar y movilizar anualmente a más de 700 voluntarios mayores de 55 años en los condados de Hillsborough, Pinellas y Pasco, satisfaciendo las necesidades de los desatendidos en nuestra comunidad a través de la colaboración con más de 150 socios comunitarios. Además, un Coordinador Académico y voluntarios proporcionan a los niños desde jardín de infantes hasta tercer grado fuera del horario escolar actividades de alfabetización educativa en el sitio en los Centros de Recursos Familiares de Children's Board. Preservar Vision Florida Preserve Vision Florida es una organización sin fines de lucro que ofrece 59 años de educación y servicios de la vista a niños y adultos de Florida. Nuestro enfoque es promover una atención de la vista saludable de por vida a través de la promoción, la educación, las pruebas de detección y la investigación. Preserve Vision Florida ofrece exámenes de la vista en los Centros a través de la Clínica Médica Móvil. WEBSITE Mayores en servicio Seniors in Service es reconocido por su capacidad sobresaliente para involucrar, administrar y movilizar anualmente a más de 700 voluntarios mayores de 55 años en los condados de Hillsborough, Pinellas y Pasco, satisfaciendo las necesidades de los desatendidos en nuestra comunidad a través de la colaboración con más de 150 socios comunitarios. Además, un Coordinador Académico y voluntarios proporcionan a los niños desde jardín de infantes hasta tercer grado fuera del horario escolar actividades de alfabetización educativa en el sitio en los Centros de Recursos Familiares de Children's Board. WEBSITE

The Children's Board Family Resource Centers function as a strong, collaborative partnership between several agencies committed to families in Hillsborough County. Do you have an idea? Please tell us about it! We review your ideas regularly and use them to influence our programming. Describe your idea. Why do you want to see this in your Center? Which Center do you regularly visit? Choose an option Do you have any additional feedback or comments about the Children's Board Family Resource Centers? If you would like for us to follow up with you directly, please provide your phone number or email address. Submit We appreciate your feedback!

ADA Accessibility Statement The Children's Board Family Resource Centers (CBFRC) ar e committed to ensuring all visitors to familysupporthc.org are able to use the website to access information about the organization and the services of the CBFRC. ADA Compliance In accordance with the requirements of Title II of the American’s with Disabilities Act of 1990 (“ADA”), CBFRC will not discriminate against qualified individuals on the basis of disability for services, programs, or activities. ADA Coordinator – Our Commitment to Help It is important to note that improvements to the website are ongoing as we work to meet and/or exceed the requirements of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. If you encounter a problem using our website, including issues related to accessibility or have any questions regarding our efforts around WCAG 2.0, please reach out to us so we can provide you with the information you are seeking in a timely manner. CBFRC has established an ADA Coordinator to facilitate assistance for disabled residents and visitors. The ADA Coordinator can facilitate members of the public with the provision of auxiliary aids and services for CBFRC meetings, programs and events. The ADA Coordinator also investigates and seeks to resolve any complaints regarding accessibility to CBFRC facilities or programs. Dexter Lewis and Tim Bennett ADA Coordinators Children’s Board of Hillsborough County 1002 E. Palm Ave. Tampa, Florida 33605 E-mail: info@childrensboard.org Phone: 813-229-2884 ADA Notice The ADA does not require actions that would fundamentally alter CBFRC's programs or services where that imposes an undue financial or administrative burden; however, CBFRC will make reasonable changes to its policies and programs to ensure qualified persons with disabilities of equal opportunity for its services, programs and activities. Requests for accommodation should allow sufficient time to provide it. CBFRC does not surcharge any person or group for the cost of providing appropriate auxiliary aids or services, or for reasonable modification of its policies. To request an accommodation or make a suggestion regarding inaccessible programs, services or activities, please contact the ADA Coordinator referenced above. Please give sufficient notice and provide the following information if you are requesting an accommodation: Your specific need Your accommodation request for the suggestion(s) Your name and contact information. Third-Party Applications While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, LinkedIn, and YouTube to provide information about (CBFRC). Though individuals may have challenges with access to these particular sites, CBFRC does not control or remedy the way content is portrayed. ADA Grievance Procedure CBFRC has established a grievance procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. It should be used by any person who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs or benefits by CBFRC. If possible, the complaint should be submitted in writing to the ADA Coordinator listed above and contain: the identity of the complainant; the basis for the allegations; and a description of the alleged discrimination with the date of occurrence. If the complaint cannot be submitted in writing, the complainant should contact the Coordinator for assistance. The ADA Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the ADA Coordinator be unable to resolve a complaint satisfactorily, the Coordinator will forward the complaint to CBFRCChief Executive Officer or her designee, who will have up to 20 business days to arrive at a final resolution of the complaint.

Center-Driven Programming The CBFRC staff develop, plan and facilitate an array of fun, engaging and educational programs for children and families. Programs range from Sighting Sight Words, to Sensory Play, to STEM, to cultural celebrations for the whole family. Please check the calendars of each location to confirm class schedules, suggested age groups and activity details. Provider Programming Community partners and CBHC providers deliver high-quality programs and services at all CBFRC locations. Providers include: BayCare KIDS, ReDefiners World Languages, Preserve Vision Florida, Family Healthcare Foundation, Glazer Children's Museum, Junior League of Tampa, Tampa Family Health Mobile Dental Clinics, Suncoast Community Health Mobile Dental Clinics, A!SLS Success Through Learning and Support. Early Childhood Service Coordination Early Childhood Service Coordinators at the Children’s Board Family Resource Centers work with families to provide support in ways that build the family’s capacity to better meet their goals. Early Childhood Service Coordinators will: (1) Develop and complete a family support plan with goals (2) Refer family for services, supports and programs (3) Partner with families to build strong parent-child relationships and strengthen support networks. If you are interested in enrolling in this program, please call your local Center. Intake and Referral Services The CBFRCs promote an array of parent networking opportunities. Through activities, classes, support groups and special events, parents and caregivers are encouraged to network and meet others in their local community. No parent should have to raise a child alone, and building social connections and supports with other parents is healthy and celebrated in the CBFRCs. Computer Lab Each CBFRC is equipped with a Computer Lab that has printing, scanning and faxing. Our staff are prepared to assist with online job applications, ACCESS, financial aid programs, email set up Head Start program applications and more. Free Public Notary If you are in need of a Public Notary, please call your preferred CBFRC to verify that one of our on-staff Notaries is available. There is no cost to this service. Volunteer Work (18 years+) We love our volunteers! Adults 18 years and older are encouraged to bring their compassion, special talents, unique interests and valuable time to the CBFRCs. All volunteers must pass a background screening and participate in a virtual training. To apply, please fill out a brief electronic form . Family Community Advisory Council Each FCAC is made up of community leaders or parents/caregivers that live in Hillsborough County . The FCACs hold monthly meetings to review and provide input on how the Centers can optimize their value to the community. These discussions provide CBFRC Staff with fresh perspectives on programmatic issues and community needs. FCAC members are effectively voices for the community and have a budget to use toward programming. If you are interested in committing to being a FCAC member, please email parisa.khodadadi@lsfnet.org for an application. Free Play Each CBFRC has a fun-filled Free Play space where kids can be kids, and parents and caregivers can enjoy a little free time with their children. From books, to puzzles, to trucks, to animal figurines, to blocks - everyone is sure to find something they like. The spaces are open during operating hours, with the exception of 30 minutes before closing (for cleaning purposes) and during Mobile Medical Clinics (held once per month at each CBFRC). MOSI in Motion The MOSI in Motion Exhibit is exclusive to the Plant City CBFRC, and features a rotating theme throughout the year. The exhibition provide Science, Technology, Engineering, Art, and Math (STEAM) learning opportunities and family engagement to children four to 11 years old and their families. The exhibit is open to all Hillsborough County families at no cost and includes bilingual interactive play and learning elements. Use of Facility Community organizations and groups are encouraged to utilize the spaces available in the CBFRCs for meetings, events, client sessions, etc. If you are interested in using a room in one of the CBFRCs, please email CBFRCinfo@lsfnet.org for the form. Parent Networking Opportunities The CBFRCs promote an array of parent networking opportunities. Through activities, classes, support groups and special events, parents and caregivers are encouraged to network and meet others in their local community. No parent should have to raise a child alone, and building social connections and supports with other parents is healthy and celebrated in the CBFRCs.